Frequently Asked Questions (FAQs)

Care Instructions

If your doll gets dusty, clean it gently with a dry cloth. If the dust gets stuck in the fabric, use sticky tape to remove the tiny specks. Do not clean the doll in a washing machine, not even on a delicate cycle.

Live Chat

I am available via Line App, ID: _pinkmoon_ . As I’m based in Singapore, I would appreciate if you can be sensitive to time zone differences and contact me at a mutually convenient time for both parties. Otherwise, you can ask me via e-mail at 

If you have questions, please contact us by e-mail at

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